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Versa 2 won't update

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‎06-27-2022 23:28 - last edited on ‎06-28-2022 07:15 by Fitbit Moderator

‎06-27-2022 23:28 - last edited on ‎06-28-2022 07:15 by Fitbit Moderator

Hi my Versa2 won't update and I have tried on the Versa,bluetooth and now trying here on the computer but I can not find it anywhere, Please help me I am available after 5 PM MST Thank You so much and you shouldhave my information.

Eileen Campbell

 

Moderator Edit: Clarified subject

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‎06-28-2022 07:17 - edited ‎07-12-2023 10:52

‎06-28-2022 07:17 - edited ‎07-12-2023 10:52

Hi there, @emfcampbell. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

In addition to the steps you've done so far, please see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-28-2022 07:17 - edited ‎07-12-2023 10:52

‎06-28-2022 07:17 - edited ‎07-12-2023 10:52

Hi there, @emfcampbell. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

In addition to the steps you've done so far, please see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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