Versa 2 wont sync

[ANNIEBABBLES]

It didn't sync for 2 days tried manually still wouldn't.i shut it down several times ,shut my phone down several times..took app off phone reinstalled,still nothing tried syncing with computer still won't acknowledge...gers me to the 4 digit code to redo it but then always fails

Moderator edit: updated subject for clarity

[SEC2]

I have had problems with my Fitbit syncing for over two weeks. I have updated my phone, updated my app, turned everything off and on, removed it from my Bluetooth and reconnected it, etc. nothing is working. This is incredibly frustrating.

[EdsonFitbit]

Welcome to the Fitbit Community, @ANNIEBABBLES @SEC2.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2 devices. Thank you for trying to resolve the issue before contacting us.

If you have followed our troubleshooting steps to resolve syncing issues or set up issues without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Please let us know if you have any questions.

[dejarvis6902]

I did not get any answers 

[EdsonFitbit]

Welcome to the Fitbit Community, @dejarvis6902.

To have a better understanding of your post, please provide me with the following information:

- Have you contacted Customer Support and didn't get any answers from them?

- Are you experiencing syncing issues with your Versa 2 and couldn't resolve them after following the instructions shared above?

I'll be waiting for your response.