Versa 2

[gatsby63]

Hi folks, I recently traveled to a different time zone and after returning home my versa refuses to sync and update. I have tried everything,  fully charged,  updates installed, wifi connected but it still remains unable to sync. Nearly ready for the trash, it's my 4th fitbit but maybe it's time to change to another brand .

Mahalo for any assistance, Steve Hawaii 

[SunsetRunner]

Hello @gatsby63 

It’s possible your Fitbit App is still in the time zone from your travels. Look here: 

1. Open the Fitbit app, then tap your profile picture, scroll down and tap App Settings.
2. Tap time zone. Turn off the Automatic time zone option.
3. Tap time zone and select the correct time zone.
4. Sync your Fitbit Versa 2 

😃 I hope that helps. Please let me know if this fixes the issue 

[gatsby63]

Absolutely fantastic, worked first time, happy camper now, thank you so
much for this!
Mahalo Steve Hawaii

[SunsetRunner]

That’s awesome @gatsby63! 😃 I’m happy that resolved your time zone issue. Please consider marking my instructions above as “best answer” Doing so helps others with similar issues find answers quickly. I’d appreciate it. Enjoy the rest of your weekend and as always Happy Stepping!