help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2020 07:57

‎01-04-2020 07:57

My device isn't compatible to my watch which is a disgrace when the watch costs €200 at that price it would need to work with all devices . I have contacted Fitbit chat a few times but didn't get any answers it is not acceptable.

 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎01-04-2020 08:00 - edited ‎01-04-2020 08:00

‎01-04-2020 08:00 - edited ‎01-04-2020 08:00

I told them the same. I've been a loyal fitbit customer since the FitBit One (2013) and this is unacceptable. The Note 10+ has been out for almost 6 months and with the holidays...there has to be someone who can get this to work. I'm afraid they will lose a lot of customers because of this...the forums are LIT UP with this issue.

Best Answer
0 Votes

‎01-06-2020 11:29

In response to ToEKnee213

‎01-06-2020 11:29

It's such a joke would need to get it sorted or I'll be taking it back to the shop to get my money back .
Best Answer

‎01-06-2020 16:51

In response to vanessa.russell

‎01-06-2020 16:51

No kidding. It's so incredibly maddening. I keep missing text messages because I don't carry my phone on me all the time. 😑

Best Answer
0 Votes