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Versa 2

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‎09-30-2020 02:29 - last edited on ‎11-10-2020 15:42 by Fitbit Moderator

‎09-30-2020 02:29 - last edited on ‎11-10-2020 15:42 by Fitbit Moderator

Since I bought my Versa 2 less than two months ago, I haven’t ever been able to get it to show I have a text message. I have trouble shooted it several times with no results. Now recently it has stopped counting my steps completely. Help!! Can I get it exchanged or fixed. Nothing seems to work. 😕

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‎10-03-2020 09:20

‎10-03-2020 09:20

Have you called the fitbit helpline? My versa2 wasn't holding a charge and after several phone calls and tests, they confirmed it was a dud and shipped me a new watch which works great. Though doing the testing was a pain, the folks I talked with were helpful.  You might want to give them a try with your issue.

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