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‎06-05-2021 08:47

‎06-05-2021 08:47

Heyy, can anyone help me, because over the last few days the app on my phone hasn't shown my steps or calories, etc. My watch still shows the results but is not connecting. Thanks.

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‎06-05-2021 09:00

‎06-05-2021 09:00

Hi @Flamingoes,

 

Are you using the Apple or Android app?  Is it updated?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎06-05-2021 09:06

In response to DramaQueenDiva

‎06-05-2021 09:06

Heyy, I'm on Android. I've had the watch for a while and it's worked no bother until now.
Thanks for helping.
--
Sent from myMail for Android
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‎06-05-2021 09:09

‎06-05-2021 09:09

Having same issue. Last time this happened, it was due to an update and affected Android devices

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‎06-05-2021 09:16

In response to MzKiki0417

‎06-05-2021 09:16

Heyy, Yeah I have recently updated my phone. Lucky its not that long between them, so hopefully it sorts itself out soon.
Thank you.
--
Sent from myMail for Android
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