Versa 3 Display Came Off

[rmz1]

I've owned two different Fitbit Versa watches.

Both of them gave me problems,

First, I had a Versa2.   The side button never worked consistently.

But I figured, this is something that a newer unit would address, right?

So I then purchased a Versa3.   The button issue was resolved, it works much better.  So does the charging process.

But, the adhesive used to attach the screen, is such poor quality that the screen literally fell off.

Further, the company is offering me a measly 35% off its "full price" offerings, which is still far more than the product can be purchased for anywhere else.

Is this a joke?     Google should be ashamed of itself.

At this time, I doubt I'm ever coming back to Fitbit.   Not with a response like this.

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @rmz1. Welcome to Community Forums.

I'm sorry to hear about your experience and I appreciate the comments and feedback.

You can order at any time the items sold on our website and apply the discount offered on items listed with regular price.

For more information I'd recommend you continue this with Support Team as there is already a case with them for this situation.

[rmz1]

You guys just don't GET it.    Fitbit no longer cares to stand behind its products.

And to keep insulting me by suggesting the purchase of a REPLACEMENT product, so as to "resolve" my issue with the poor quality of the current one is bereft of any responsibility.

Again, I already shelled out for TWO of your devices, buying a THIRD one (at a pretend discount) is simply a nonstarter.

But thanks for "appreciating my feedback", not sure you understand the meaning of "appreciate", though.  Or "sorry" for that matter.

I guess this is Fitbit's way of telling me to "move along already"
Thanks again