05-03-2022 20:32 - last edited on 12-18-2022 19:58 by
05-03-2022 20:32 - last edited on 12-18-2022 19:58 by
I specifically bought the Versa 3 today because I read that I could detect Afib. Well, I've spent my entire evening, creating more stress, trying to figure out how to install the ECG app. I'm reading in this community and in other places on online that it is not yet available on the Versa 3??!!! Totally misleading advertising if that's the case!! I'm so irritated and I'm supposed to be managing my stress!
Is that true?? If it is going to be rolled out eventually to the Versa 3, will it just all of a sudden appear?? How will I be notified that it's available?
05-03-2022 23:42
05-03-2022 23:42
The update will be rolled out over a few weeks usually, I take it you are in the US, as that is the only area that it will be coming out for now.
05-04-2022
04:58
- last edited on
08-05-2024
10:11
by
MarreFitbit
05-04-2022
04:58
- last edited on
08-05-2024
10:11
by
MarreFitbit
Hello @RebaS and welcome to the Community. First, let me clarify something about Fitbit's new feature coming to the Versa 3 and eight other devices. It is an Irregular Heart Rhythm Notification that uses the optical heart rate monitor (green LEDs). I haven't received this feature, but a user who just got it had a banner on their mobile dashboard announcing it. It is NOT an ECG. The ECG app records a 30 second ECG and is only available on the Sense and Charge 5.
@TrickyDeeis correct that it will take weeks to roll it out to all US users with compatible devices.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-04-2022 16:00 - edited 05-05-2022 09:05
05-04-2022 16:00 - edited 05-05-2022 09:05
05-04-2022 18:54
05-04-2022 18:54
05-05-2022 02:44
05-05-2022 02:44
@RebaS This isn't contrary to the advertisements. I believe you are confusing the ECG and the Irregular Rhythm Assessment. The Versa 3 will get the Irregular Rhythm Assessment and it is rolling out to US users now. I haven't received it yet, but I saw an image of what it looks like. It's a big pink banner, like your step streak banner.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.