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Versa 3 Face Plate popped off

‎08-10-2025 16:30 - last edited on ‎08-10-2025 18:50 by Fitbit Moderator

‎08-10-2025 16:30 - last edited on ‎08-10-2025 18:50 by Fitbit Moderator

The face plate of my Versa 3 just popped off today while cleaning the countertop. Any ideas or suggestions? Does Fitbit still replace them? 

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‎08-10-2025 18:49

‎08-10-2025 18:49

Hello @P7rowe, welcome to the Fitbit community, all your efforts so far are truly appreciated!

I am very sorry for this inconvenience. To find a quick and effective solution, I ask that you complete this form. With this information, our team will be able to provide you with the best possible assistance.

Once you have submitted the form, please let me know that you have completed it to keep you informed about the progress of your case.

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