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Versa 3 Inaccurate Heart Rate Tracking

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‎01-17-2023 11:50 - last edited on ‎01-22-2023 17:13 by Moderator Alum

‎01-17-2023 11:50 - last edited on ‎01-22-2023 17:13 by Moderator Alum


I bought my wife a Versa 3 for Christmas and it is awful at tracking heart rate data. She can be going all out and the Versa 3 will say she is under 100 BPM and has achieved no active zones.

We tested it where she wore both the versa 3 and our Versa 1 Special edition at the same time and they gave wildly different reports. Why has this not been fixed? It is ridiculous that the high-end Fitbit watches available are worse at tracking than the low-end ones.Below are 2 screenshots from the workout.

 

And before you say it, yes we have done all the troubleshooting stuff.

 

Versa 1

IMG-20230116-WA0002.jpg

 

Versa 3

IMG-20230116-WA0004.jpg

 

Moderator Edit: Clarified subject

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‎01-22-2023 17:18 - last edited on ‎10-11-2024 08:37 by Fitbit Moderator

‎01-22-2023 17:18 - last edited on ‎10-11-2024 08:37 by Fitbit Moderator

Hi there @JMA213. Welcome to Community Forums.

I appreciate the information shared. I'd recommend you restart your device.

Also check these articles, How accurate are Fitbit devices?, How do I track heart rate with my Fitbit device? and What factors can affect my heart rate reading on my Fitbit device?.

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