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Fitbit Versa 2 Not Tracking Heart Rate

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Well had my fitbit for a couple years. And then the orher day it stopped watching my sleep and my heart rate. Nice now i need a new watch because i have tried everything to get to work again. And the lights still dont turn on on the back. I have never dropped it and itbhas never seen water. I take it off like your soppose to and i have took really good care of it. So i am done with fitbit. Its sad that i have a off brand watch that i have had for years that i gave to my mother law to use and it still works til this day. Sad fitbit. I can say this will be the last one i will ever own. The worse watch ever. Its like they want us to buy a new watch every 2 years. Now days who has the money for that. A watch is soppose to last longer than 2 years. Its like that with phones. You have to keep buying new ones to keep up with os systems. So thank you fitbit your company is the worse. 

 

Moderator Edit: Clarified subject

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Hi there @Juno10. Welcome to Community Forums.

Thank you for reaching out to the Community. I'd recommend you restart your device.

Also check these articles, How accurate are Fitbit devices?, How do I track heart rate with my Fitbit device? and What factors can affect my heart rate reading on my Fitbit device?.

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