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Versa 3 Logging into Pandora

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‎09-07-2022 19:47 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

‎09-07-2022 19:47 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

I recently upgraded to Pandora Plus. I have an android phone and I am trying to log into Pandora on the app in the media section for the first time. All I am getting it the spinning wheel. I have updated the firmware, deleted the fitbit app and reinstalled it. I was finally able to connect my earbuds (thank you forum for that tip). Now I am hoping someone else has ran into this problem that was able to fix it. 

 

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‎09-07-2022 19:58 - last edited on ‎08-30-2024 07:14 by Fitbit Moderator

‎09-07-2022 19:58 - last edited on ‎08-30-2024 07:14 by Fitbit Moderator

Hi @ff0218  - try

  • Logout of the app
  • Clear the storage cache
  • Force stop it
  • Restart the phone 
  • Login and sync
  • Try again to login with pandora 

Author | ch, passion for improvement.

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‎09-11-2022 10:01

In response to Guy_

‎09-11-2022 10:01

Thank you, we tried this several times, updates firmware. It downloads about 1/8 and then gets stuck and goes no further. This was escalated to the next step, but Fitbit has not done anything for a week. They do not know when they are going to be able to help me. Never had support that took a week to help me and they still have no timeline when they can. Very Disappointed in them. But thank you for replying

 

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