help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 Matallic strap

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-14-2022 07:02 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎12-14-2022 07:02 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

Hi My original versa 3 strap broke and I have purchased a new one but this strap comes with pins for each site and I suspect it is a wrong strap because it does not fit.

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-14-2022 08:40

‎12-14-2022 08:40

@Lesibe The pin connectors are for older models of the Versa, probably the original Versa and Versa 2. You'll need to return or exchange it.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
2 REPLIES 2

‎12-14-2022 08:40

‎12-14-2022 08:40

@Lesibe The pin connectors are for older models of the Versa, probably the original Versa and Versa 2. You'll need to return or exchange it.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

‎12-14-2022 09:25

In response to Heather-S

‎12-14-2022 09:25

Hi Heather. Thanks for confirming what I really suspected. I will return it and order the original strap as it seems like there are no stainless straps for versa 3. My problem is, my straps don't last. This is my 4th strap order and and I wanted something different and stronger.

Best Answer