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Versa 3 Mileage Goal Incorrect

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‎03-14-2023 08:22

‎03-14-2023 08:22

I have a fully updated Versa 3 and a fully updated Samsung Galaxy S21.  I have my mileage goal on my app set to 1.99 MILES (just for demo) and synced it to my watch and my watch goal is showing my goal is 3.2 miles.  I have uninstalled the app, I have cleared cache, I have force stopped, I have factory reset my watch AND my phone.  I have the same goal on my dashboard on my PC.  I synced my watch to my ipad last night that had the same goal setting on it and it synced correctly.  Of course, I want to track it on my phone.  Customer service at Fitbit is horrible and they have been little help.  Does anyone else have this issue?

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‎03-15-2023 21:49

‎03-15-2023 21:49

3.2 km = 1.99 miles.  Unfortunately Fitbit gets confused between miles and kilometers on daily distance goal.  It's been reported years ago.  It's not specific to any particular model phone or tracker.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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