Just before Christmas the screen of my Versa 3 just fell off. I was’t doing anything other than waiting for a coffee to brew. I rarely took it into water and even took it off for showers. After reviewing the forum this seems to be a common problem. Customer Care offered my the standard out of warranty discount so I could buy another Fitbit product, with the same crappy warranty. After 7 years and 5 trackers, I’m done with Fitbit and the Premium membership I enjoyed till now. Never coming back.
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more