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Versa 3 Screen Fell Off

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Just before Christmas the screen of my Versa 3 just fell off. I was’t doing anything other than waiting for a coffee to brew. I rarely took it into water and even took it off for showers. After reviewing the forum this seems to be a common problem. Customer Care offered my the standard out of warranty discount so I could buy another Fitbit product, with the same crappy warranty. After 7 years and 5 trackers, I’m done with Fitbit and the Premium membership I enjoyed till now. Never coming back.

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Hi @ELehming - the seals aren't that robust and deteriorate over time, however if it is working still you can glue it back on as it is out of warranty, but never get it wet.

Author | ch, passion for improvement.

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Hi @ELehming - the seals aren't that robust and deteriorate over time, however if it is working still you can glue it back on as it is out of warranty, but never get it wet.

Author | ch, passion for improvement.

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Thanks, but no. I bought it because it was advertised as waterproof because I hike a lot, in all conditions. So I’ve switched to Apple.

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