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Versa 3 SpO2 Not Working

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‎01-09-2023 08:58 - last edited on ‎01-10-2023 07:09 by Moderator Alum

‎01-09-2023 08:58 - last edited on ‎01-10-2023 07:09 by Moderator Alum

So I would like to know why there are so many issues with my fitbit. It's one thing after another. Managed to sort most of the issues, but not the spo2 detector. It seems to randomly stops working. The fitbit is brand new with the latest software. 

 

Any help much appreciated. 🥴

 

Moderator Edit: Clarified subject and Labels

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‎01-23-2023 17:48 - last edited on ‎10-11-2024 08:32 by Fitbit Moderator

‎01-23-2023 17:48 - last edited on ‎10-11-2024 08:32 by Fitbit Moderator

Hi there @Altcrew, it's great to see you around in the Community.

I appreciate the troubleshooting steps performed and the information of this experience. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device. 

Unpair the device from your Fitbit account and from the bluetooth settings on all devices, and then pair it by following these instructions. Some users find it useful to refresh the performance.

Also check these articles, How do I navigate my Fitbit device?, How do I track blood oxygen saturation (SpO2) with my Fitbit device? and What should I know about health metrics in the Fitbit app?.

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