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Versa 3 bands won't stay latch

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‎10-11-2022 08:15 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

‎10-11-2022 08:15 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

Hello.

 

I bought a versa 3 that will not lock a band in place on one side of the device. 

I have tried the original bands the device came with and 3rd party ones and both have the same issue. 

 

 

Moderator Edit: Clarified subject

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‎10-11-2022 09:54 - edited ‎10-11-2022 09:55

‎10-11-2022 09:54 - edited ‎10-11-2022 09:55

Hi there, @Kleary. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3's bands. 

 

To properly attach a band, press it into the end of the watch until you hear a click and it snaps into place. The band with the loops and peg attaches to the top of the watch. For step-by-step instructions, review the user manual for Versa 3 pag.15-16.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎10-11-2022 09:54 - edited ‎10-11-2022 09:55

‎10-11-2022 09:54 - edited ‎10-11-2022 09:55

Hi there, @Kleary. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3's bands. 

 

To properly attach a band, press it into the end of the watch until you hear a click and it snaps into place. The band with the loops and peg attaches to the top of the watch. For step-by-step instructions, review the user manual for Versa 3 pag.15-16.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-12-2022 06:28

In response to MarreFitbit

‎10-12-2022 06:28

I have read the instructions that you posted above but the issue is when I place the bands into the versa 3 slots one side will not lock it in place and then that side comes lose easily just by moving.

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‎10-13-2022 10:09 - edited ‎06-24-2023 07:05

In response to Kleary

‎10-13-2022 10:09 - edited ‎06-24-2023 07:05

@Kleary Thanks for the details provided. 

Since the issue persists, please check this post for more instructions.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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