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Versa 3 battery and syncing issues

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‎09-17-2022 23:43 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

‎09-17-2022 23:43 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

This week I am seeing issues with my Versa 3 battery draining and constantly having to sync each time I open the app. I do not have snore detection on, I have the latest software update, my screen is not set to always on. I have removed it and restarted it. Please advise what the issue is. 

 

Moderator Edit: Clarified subject

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‎09-18-2022 11:42 - edited ‎11-21-2023 05:10

In response to Guy_

‎09-18-2022 11:42 - edited ‎11-21-2023 05:10

Hi there, @Mountaingirle. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. I understand where your concern is coming from. @Guy_ Thanks for your help!

To better assist you, please make sure you've followed all troubleshooting steps provided in these help articles:

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-18-2022 00:58

‎09-18-2022 00:58

Hi @Mountaingirle - syncing issues may cause higher battery usage, as a first step logout of the app and restart both watch and phone.

 

See also How to resolve the Major issues causing short battery life

Author | ch, passion for improvement.

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‎09-18-2022 11:42 - edited ‎11-21-2023 05:10

In response to Guy_

‎09-18-2022 11:42 - edited ‎11-21-2023 05:10

Hi there, @Mountaingirle. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. I understand where your concern is coming from. @Guy_ Thanks for your help!

To better assist you, please make sure you've followed all troubleshooting steps provided in these help articles:

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-09-2022 03:03

In response to MarreFitbit

‎10-09-2022 03:03

@MarreFitbit @Thank you for your message, I have followed the above and I continue to have battery issues. Are there any further things I can try or is it a case of returning due to being faulty/not fit for purpose ? 

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