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Versa 3 battery and syncing issues

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My versa 3 keep unpairing, the battery doesn't last for s days without charging,  I have to charge my watch everyday.  But pairing I have to repair my watch 3 to times a day, it doesn't show my notifications from my phone. My last two fitbits have been very stressful,  I'm not buying another bit I'm going to buy  a galaxy watch🤔

 

 

Moderator Edit: Clarified subject

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Hi there, @LoLoJ. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking into consideration your comments and sentiments with regards to our products. 

May I know the model of your mobile phone? Please make sure it meets the requirements listed here

If you haven't done so yet, I suggest following the tips and recommendations provided here Why won't my Fitbit device sync? 

As for the battery drain, are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

As you already know, that the battery life will depend on how frequent certain features are used in general. Because you're using an Always-On Display clock face, I'd recommend changing the clock face to another one made by Fitbit and monitor your it's behavior in the next day. Additionally, try turning off this setting by opening the Settings app on your watch > Display > Always-on display.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @LoLoJ. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking into consideration your comments and sentiments with regards to our products. 

May I know the model of your mobile phone? Please make sure it meets the requirements listed here

If you haven't done so yet, I suggest following the tips and recommendations provided here Why won't my Fitbit device sync? 

As for the battery drain, are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

As you already know, that the battery life will depend on how frequent certain features are used in general. Because you're using an Always-On Display clock face, I'd recommend changing the clock face to another one made by Fitbit and monitor your it's behavior in the next day. Additionally, try turning off this setting by opening the Settings app on your watch > Display > Always-on display.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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