10-11-2022
01:48
- last edited on
12-18-2022
17:02
by
MatthewFitbit
10-11-2022
01:48
- last edited on
12-18-2022
17:02
by
MatthewFitbit
WTAF.
My versa 3 was on 79% last night at 23.30
Got up at 7am battery was still on 70+ percent
Took dogs for a walk. Got back 09.30am looked at watch, blank screen.
panicked as no power.
Connected charger, powered up, battery 4%.
No running apps, no GPS. Battery had literally drained in just over an hour.
WHY????
Moderator Edit: Clarified subject
10-11-2022 07:04
10-11-2022 07:04
Hi there, @Emma79350. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. I understand where your concern is coming from.
Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep?
As you already know, that the battery life will depend on how frequent certain features are used in general. Because you're using an Always-On Display clock face, I'd recommend changing the clock face to another one made by Fitbit and monitor your it's behavior in the next day. Additionally, try turning off this setting by opening the Settings app on your watch > Display > Always-on display.
Hope this helps.
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10-15-2022 10:14
10-15-2022 10:14
There were no apps running. I don’t have snore detection, and the battery was on 79% when I went to bed. 6 hours later it was on 70%.
It then drained to 4% within an hour. Always on display is not on, so very unsure where you got that assumption from. Raise to wake is not on. Screen is on medium brightness.
Bluetooth was disconnected.