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Versa 3 battery not lasting

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Over the past few weeks I've been having to charge my versa 3 more often, not done anything different with it. I've tried shutting it down and restarting it and even a factory reset but nothing has helped.

 

Charged to 100% and already down to 84% and it's been approximately 20 minutes!

 

Help!

 

Modifica del moderatore: tema aggiornato per chiarezza

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Welcome to the forums @MissKy26.

Thank you for sharing the details regarding this situation with your Versa 3. Thank you for trying to fix it on your own. 

Please, make sure to follow all the steps listed in this help article: Can I extend my Fitbit device's battery life?

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Hi @MissKy26 - unfortunately it would seem the watch has developed a fault.

If it gets hot when charging stop immediately and with that kind of degradation be careful wearing it it may burn you.

If it is under warranty it can be replaced.

Author | ch, passion for improvement.

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I ensured all those steps were taken but it's still draining too quickly.

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I figured it has to be a fault, luckily it doesn't get hot whilst charging or wearing.

 

Unfortunately it's just gone out of its warranty period.

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