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Versa 3 blank screen

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‎07-07-2022 14:35 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

‎07-07-2022 14:35 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

I've been using my clock face fir a few years  but it disappeared today. Any ideas why? It doesn't show up when I tap my watch 

 

Moderator Edit: Clarified subject

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‎07-08-2022 14:24 - edited ‎11-16-2023 10:58

In response to WestCoastingIt

‎07-08-2022 14:24 - edited ‎11-16-2023 10:58

Hi there, @Devoncatt. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. @Guy_ Thanks for helping out!

As suggested, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

@WestCoastingIt Hey there! Welcome on board. 🙂 I'm glad to hear you're back on track, thanks for sharing what worked for you!

See you around!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-08-2022 07:05

‎07-08-2022 07:05

HI @Devoncatt - what shows up instead when you double tap the watch?

 

It might be time to sync your watch and do a full Shutdown from the watch Settings menu.

 

Wait at least 10 seconds before placing on the charger to restart it and charge it.

Author | ch, passion for improvement.

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‎07-08-2022 11:29

‎07-08-2022 11:29

A restart fixed mine. 🙂

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‎07-08-2022 14:24 - edited ‎11-16-2023 10:58

In response to WestCoastingIt

‎07-08-2022 14:24 - edited ‎11-16-2023 10:58

Hi there, @Devoncatt. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. @Guy_ Thanks for helping out!

As suggested, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

@WestCoastingIt Hey there! Welcome on board. 🙂 I'm glad to hear you're back on track, thanks for sharing what worked for you!

See you around!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes