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Versa 3 blank screen

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‎05-07-2023 07:28 - last edited on ‎05-11-2023 06:15 by Fitbit Moderator

‎05-07-2023 07:28 - last edited on ‎05-11-2023 06:15 by Fitbit Moderator

My fitbit versa 3 display is not working infact watch is working but the display is not showing anything please tell me how to solve this 

 

Moderator Edit: Clarified subject

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‎05-07-2023 12:05 - last edited on ‎06-29-2024 16:54 by Fitbit Moderator

‎05-07-2023 12:05 - last edited on ‎06-29-2024 16:54 by Fitbit Moderator

Hi @Ahmadbilal - to see if it is a watch fault, double tap the screen and swipe it in any direction, if there is a display coming, change the clock face.

Also try holding the button for 10 seconds till the watch vibrates and wait. If you get no Logo appearing the watch has a fault.

You can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support. They may ask you to do a factory reset but this cannot be completed without a display so if it is working otherwise don't factory reset it. Get a replacement instead.

Author | ch, passion for improvement.

View best answer in original post

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2 REPLIES 2

‎05-07-2023 12:05 - last edited on ‎06-29-2024 16:54 by Fitbit Moderator

‎05-07-2023 12:05 - last edited on ‎06-29-2024 16:54 by Fitbit Moderator

Hi @Ahmadbilal - to see if it is a watch fault, double tap the screen and swipe it in any direction, if there is a display coming, change the clock face.

Also try holding the button for 10 seconds till the watch vibrates and wait. If you get no Logo appearing the watch has a fault.

You can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support. They may ask you to do a factory reset but this cannot be completed without a display so if it is working otherwise don't factory reset it. Get a replacement instead.

Author | ch, passion for improvement.

Best Answer

‎05-09-2023 10:44

In response to Guy_

‎05-09-2023 10:44

Thank you sir now my watch is showing display
Best Answer