Versa 3 button stopped working

[dr.aartishinde]

My fitbit sensor button not working

Moderator Edit: Clarified subject

[Guy_]

Hi @dr.aartishinde - it may just need charging - if the display is blank and double tap doesn't wake it either.

There is a knack to operating the button, squeeze the watch between first finger and thumb so the fleshy part of the thumb covers the button indent.

It it is not charging look at the steps to resolve it - How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

[MarreFitbit · Accepted solution]

Hi there, @dr.aartishinde. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

As @Guy_ has mentioned, please try placing both forefinger and thumb each side of face and pressing gently, also make sure to cover the entire button with your finger. For more information, see How do I navigate my Fitbit device? 

If the above doesn't work, please try restarting your watch as instructed here.