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Versa 3 calorie tracking

My Vetra 3 is undercounting calories burned. Also in the app, my daily goal for calories burned is 2400, but in the watch it is way over. It’s 9pm and I’ve taken over 12k steps but says I have only burned 949 calories, and have 3,370 remaining to reach my goal. I have tried restarting and a factory reset to no avail. 

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