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Versa 3 cracked screen

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‎07-12-2022 14:18 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-12-2022 14:18 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

I cracked the face of my Versa 3... Feel if when my band fell apart.  Are there resources to get that fixed?

 

Moderator Edit: Clarified subject

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‎07-12-2022 17:38 - edited ‎11-20-2023 13:37

‎07-12-2022 17:38 - edited ‎11-20-2023 13:37

Hi there, @dianaburt1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on the Fitbit model and other factors.

If you have any questions regarding what is covered under the warranty you can read more about it here.

See you around. 

Maria | Community Moderator, Fitbit


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