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Versa 3 cracked screen

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‎08-07-2022 13:39 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-07-2022 13:39 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

Id say this issue provably has been posted a million times but is there anyway of replacing a cracked screen ???? 

 

Moderator Edit: Clarified subject

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‎08-07-2022 14:43 - edited ‎06-28-2023 10:10

‎08-07-2022 14:43 - edited ‎06-28-2023 10:10

Hi there, @Lee1010. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Regarding to your inquiry, please note the screen cannot be replaceable and/or repaired. 

Before doing something to your watch, please review Availability or repair facilities/spare parts and Exclusions and Limitations. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-07-2022 14:43 - edited ‎06-28-2023 10:10

‎08-07-2022 14:43 - edited ‎06-28-2023 10:10

Hi there, @Lee1010. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Regarding to your inquiry, please note the screen cannot be replaceable and/or repaired. 

Before doing something to your watch, please review Availability or repair facilities/spare parts and Exclusions and Limitations. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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