help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 cracked screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-02-2022 14:17 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

‎09-02-2022 14:17 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

My Fitbit has got a crack screen after wearing for only 2 months is it covered by a warranty

 

 

Moderator Edit: Clarified subject

 

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎09-02-2022 14:50

‎09-02-2022 14:50

Hi @Maggiej62  you can ask support, but also check with the credit card company, if you purchased with one. Often the credit card company has a warranty on items purchased that has worked for other Fitbit owners who filed a claim.

 

https://myhelp.fitbit.com/s/support?language=en_US

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎09-02-2022 14:53 - edited ‎06-11-2023 04:09

In response to Odyssey13

‎09-02-2022 14:53 - edited ‎06-11-2023 04:09

Hi there, @Maggiej62. Welcome to the Community Forums. I'm sorry to hear about your Versa 3's screen. I understand how you must be feeling. @Odyssey13 Thanks for your advice!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎09-12-2022 06:52

In response to MarreFitbit

‎09-12-2022 06:52

Argos kindly replaced it 🙂

Best Answer
0 Votes

‎09-12-2022 06:58

In response to Maggiej62

‎09-12-2022 06:58

Awesome @Maggiej62 !

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes