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Versa 3 display stuck on multiple languages

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‎06-08-2023 07:02 - last edited on ‎06-08-2023 07:52 by Fitbit Moderator

‎06-08-2023 07:02 - last edited on ‎06-08-2023 07:52 by Fitbit Moderator

My versa 3 no longer communicates with my phone app. Versa keeps telling me to download app in every language. 

Moderator Edit: Clarified subject

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‎06-08-2023 07:58

‎06-08-2023 07:58

Hi there, @Suekupsch. Welcome to the Fitbit Community. Thanks for the details provided in your post about the issue with your Versa 3.

If you haven't done so, please try doing the following:

  • Make sure you've removed your Versa 3 from your Fitbit account and from your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off the Bluetooth.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth.
  • Setup your Versa 3 again.
  • If there is no connection, restart your Versa 3.

If you can't get started with your Versa 3, usually a missing requirement is the cause. Carefully review the requirements provided in the help article: Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎06-08-2023 07:58

‎06-08-2023 07:58

Hi there, @Suekupsch. Welcome to the Fitbit Community. Thanks for the details provided in your post about the issue with your Versa 3.

If you haven't done so, please try doing the following:

  • Make sure you've removed your Versa 3 from your Fitbit account and from your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off the Bluetooth.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth.
  • Setup your Versa 3 again.
  • If there is no connection, restart your Versa 3.

If you can't get started with your Versa 3, usually a missing requirement is the cause. Carefully review the requirements provided in the help article: Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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