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Versa 3 is no syncing properly

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‎01-20-2026 10:42 - last edited on ‎01-23-2026 03:00 by Fitbit Moderator

‎01-20-2026 10:42 - last edited on ‎01-23-2026 03:00 by Fitbit Moderator

How, in God's name do you get help? Since Health Connect, my Versa 3 synching if steps is non existent.

Moderator Edit: Clarified subject

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‎01-20-2026 13:46

‎01-20-2026 13:46

Hi @Janrenone  you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to receive or to make a call directly to support. It's the way you'll get things going.

Stepping in the U.S.A. since September 2013. Android 14

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