Versa 3 is over counting my steps

[NourShokry]

Good morning everyone,

any hacks on how to make my watch count the right number of steps since i am wearing it on my dominant hand hence its over counting?

Moderator Edit: Clarified subject

[Guy_]

Hi @NourShokry - you should set it to the dominant hand in the web dashboard. Click on your device settings.

[MarreFitbit · Accepted solution]

Hi there, @NourShokry. Welcome to the Community Forums. 

Please note wrist trackers count steps depending on the movement of your arms. Fitbit has worked hard to make sure that our devices do not pick up false steps or activity recordings while driving. Unless you're driving in a car with a very stiff transmission or on bumpy roads, your device should not give you false readings. Also, if you place it in a surface with something vibrating or if you make hard hand movements. You can learn more about how your Fitbit tracks steps by checking the article: How accurate are Fitbit devices?

Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see: How does my Fitbit device calculate my daily activity?

Additionally, please confirm the following are correct in the Fitbit app:

• Your wrist settings (For more information, see Does the wrist I wear my device on affect accuracy? )
• Your height (For more information, see How do I manage my Fitbit profile?)

Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. 

Hope this helps. 

[STEVEMISCHKE]

Well, 4100 steps and I’m only driving. FitBit for sell. I

[MarreFitbit]

Hi there, @STEVEMISCHKE. Welcome to the Community Forums. 

Please not wrist trackers count steps depending on the movement of your arms. Fitbit has worked hard to make sure that our devices do not pick up false steps or activity recordings while driving. Unless you're driving in a car with a very stiff transmission or on bumpy roads, your device should not give you false readings. You can learn more about how your Fitbit tracks steps by checking the article: How accurate are Fitbit devices?

However, there are 2 ways you can prevent this from happening while you drive:

1. You can plug your tracker into the charging cable while you are driving -- the Fitbit will not count steps while it is charging.  
2. You can log the driving manually by following the steps in this article. 

Hope that helps.