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Versa 3 is pausing while tracking my workouts

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‎01-18-2022 19:58 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-18-2022 19:58 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

My Versa 3 keeps rebooting itself. Tonight is was in the middle of a workout even it happened, it didn't even track my workout but it gave me my steps. It's annoying because it does this rebooting throughout the day.

 

Moderator Edit: Clarified subject

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‎01-20-2022 06:58 - edited ‎11-13-2023 11:16

‎01-20-2022 06:58 - edited ‎11-13-2023 11:16

Hi there, @SunShineR. Thanks for stopping by in the Community Forums. I understand how annoying this can be. 

Note that you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities such as a workout that require you to move your wrist a lot. That being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?

Hope this helps. 

Maria | Community Moderator, Fitbit


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‎01-20-2022 08:29

In response to MarreFitbit

‎01-20-2022 08:29

Thanks, but I've tried that and it does it when I'm laying down, when I'm
walking, when I'm just sitting and watching TV.
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