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Versa 3 is showing the wrong time

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‎05-27-2022 18:28 - last edited on ‎12-18-2022 18:00 by Fitbit Moderator

‎05-27-2022 18:28 - last edited on ‎12-18-2022 18:00 by Fitbit Moderator

How do I fix the time on my Fitbit it is 3 minutes slow

 

Moderator Edit: Clarified subject

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‎05-28-2022 06:18 - edited ‎11-19-2023 02:08

In response to Jaglenn

‎05-28-2022 06:18 - edited ‎11-19-2023 02:08

Hi there, @MirBar102. Welcome to the Community Forums. @Jaglenn @Guy_ Thank you for your help!

Please note your Versa 3 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-27-2022 20:53 - last edited on ‎08-09-2024 05:50 by Fitbit Moderator

‎05-27-2022 20:53 - last edited on ‎08-09-2024 05:50 by Fitbit Moderator

Hi @MirBar102  - generally when you sync the watch, it sets the time correctly.

If this is not working, a good first step is to restart both watch and phone and sync.

If the watch loses time after it is set correctly then it is most likely faulty and needs replacing, hopefully under warranty where you bought it.

Author | ch, passion for improvement.

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‎05-27-2022 22:05

‎05-27-2022 22:05

You have to hit your profile pic on today page scroll down and put in your  units for things. 

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‎05-28-2022 06:18 - edited ‎11-19-2023 02:08

In response to Jaglenn

‎05-28-2022 06:18 - edited ‎11-19-2023 02:08

Hi there, @MirBar102. Welcome to the Community Forums. @Jaglenn @Guy_ Thank you for your help!

Please note your Versa 3 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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