Versa 3 is showing the wrong time

[MeganDowne]

The time on my watch is about ten minutes behind my phone. I tried syncing to fix it and it didn’t do anything. What should I do?

Moderator Edit: Clarified subject

[SunsetRunner]

Hello @MeganDowne 

Go to your Bluetooth on your mobile device and see if your Versa 3 shows as connected. Try to scan for new device through Bluetooth to find your Fitbit. If that doesn’t work try restarting your Fitbit then try reconnecting to Bluetooth. To restart your Versa 3 press and hold the button until you see the Fitbit logo on the screen, and then release the button. If the problem persist try turning your Bluetooth off, restart your phone then turn your Bluetooth on again. 
😃 Hopefully that resolves the issue and answered your question. Please let me know how it goes 

[BlueJellyBean]

Account

App settings

Select Time Zone

Just had to do this, it didn't refresh anymore to update Time zones 

[Guy_]

Hi @MeganDowne  - if you have restarted the watch and synced and it didn't update the time, in the Fitbit App, click profile photo, App Settings and turn off automatic time zone and location, set time zone manually and sync.

You may need to restart the watch again and sync.

Then you can go back and restore your automatic settings again.

From the on it should set the time right.

[MarreFitbit]

Hi there, @MeganDowne. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. @Guy_ @BlueJellyBean @SunsetRunner Thank you so much for your help. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact them back.