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Versa 3 is showing the wrong time

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On Accuweather on my new Versa 3, the time is stuck on 5:10pm... on my husband's new Versa 3 also. 

 

 

Moderator Edit: Clarified subject

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Hi @DianeTherese - this can be if the watch is not syncing well or there is a configuration issue.

 

As a first step, logout of the Fitbit App, if possible clear the storage cache, force stop it and swipe it's active window off, and restart the watch phone and watch and sync again.

Author | ch, passion for improvement.

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Hi there, @DianeTherese. Welcome to the Community Forums. 

As @Guy_ has mentioned, please keep in mind that Fitbit devices may show an incorrect time if they haven't synced or have been unpaired from their Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a complete different one, sync your device, put the correct time and sync again. 

Hope this helps. 

Maria | Community Moderator, Fitbit


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My Fitbit Versa 3 has the correct time. 

The WEATHER APP within my Fitbit says 5:10pm at all times, I just opened it and set up last night.   This never occurred on my Versa 2.  I've tried everything.  Will just ignore it at this point.

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