Versa 3 is unresponsive - Fitbit Community

Versa 3 is unresponsive

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Saranie2

9 0 8

My versa 3 started randomly vibrating and now has a blank screen and won’t turn on

Moderator Edit: Clarified subject

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Guy_

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

18885 860 8985

Hi @Saranie2 - unfortunately it may have developed a fault.

First charge it fully, if it gets hot stop immediately.

It should come on briefly when powered or when the button is pressed.

Try syncing with the Fitbit App and change clock face, as this may be causing an issue.

If it is not charging see instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

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