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Versa 3 issues

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‎08-10-2022 14:23 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-10-2022 14:23 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

Had only a few weeks stops syncing not registering sleep.  Had to re boot 5 times . Not a good time so far bought to help it's not at all.  Getting hot on wrist and makes area of the green lights sore on wrist. Where so I send this back too. 

 

 

Moderator Edit: Clarified subject

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‎08-11-2022 05:15 - edited ‎11-20-2023 15:29

‎08-11-2022 05:15 - edited ‎11-20-2023 15:29

Hi there, @Honeybun1. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around! 

Maria | Community Moderator, Fitbit


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‎08-14-2022 11:32

In response to MarreFitbit

‎08-14-2022 11:32

It's still not logging sleep , spo2 or heart . I am at a loss . I have rebooted the watch the phone the app and gone back to the factory setting . And still slept with watch for 5 days and two since the new reboot and still nothing !!! 

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