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Versa 3 keeps trying to start

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‎09-05-2024 10:38

‎09-05-2024 10:38

After swimming in a pool my versa 3 went totally black. I tried to reset it (following the steps in other topics), but it keeps on starting up. Every 10 seconds the Fitbit logo appears and the watch vibrates. This continues until the battery runs out (2 hours or so). Tried it several times, but always the same result. I have the watch for just over 2 years. Does anybody has an idea what to do?

Thanks in advance!

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‎09-28-2024 09:32

‎09-28-2024 09:32

Hi there @GerardB67! Welcome to the Fitbit Community!

Thanks for sharing with us the situation you're having with your Versa 3 only showing the Fitbit logo and for your efforts.

Since you have tried the steps and your Versa 3 still doesn't work, I need more information from you, which is best shared privately. I am sharing a link to a form for you to fill out here.

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