Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 menu is distorted and Exercise app crashes

Replies are disabled for this topic. Start a new one or visit our Help Center.

I bought a Versa 3 recently and for a couple of days, everything was fine before the following issues appeared.

First, most menus and apps on the watch look distorted. Texts / labels are missing, weird graphics artifacts appear, etc.

Second, whenever I try to start an activity, the watch crashes and reboots.

I reset the Fitbit to factory settings. Afterwards, everything was back to normal for about a day before issues started appearing again.

Here's a video of the how it looks like in action:

vlcsnap-2023-08-08-18h21m31s232.png

vlcsnap-2023-08-08-18h21m51s277.png

vlcsnap-2023-08-08-18h22m04s588.png


Moderator Edit: Clarified subject

Best Answer
4 REPLIES 4

Here's the video: https://anchr.io/s/xk53i.

Best Answer
0 Votes

Update: I contacted the Fitbit support on Twitter and they sent me a brand new Versa 3 as a replacement. Great service!

Best Answer
0 Votes

Seriously??? It's been showing as out of stock and on backorder for well over a month on the website. I've bene waiting since early July!

Are you based in the US or UK or elsewhere?

Best Answer
0 Votes

Based in Germany.

Best Answer
0 Votes