Versa 3 no notifications

[Billyrubble]

My versa 3 smart watch seems to be working ok and when i go on the app it syncs ok but no notifications of calls or messages are coming through any suggestions why or how to fix this please?? 

[Guy_]

Hi @Billyrubble - often helps to check, swipe the watch face to the right to get to Quick Settings and make sure Sleep and Do not disturb are both disabled, and wrist wake is enabled.

[Billyrubble]

Done all those and just double checked now still no notifications, thank you for replying thou x

[Guy_]

@Billyrubble  - thanks, without knowing the phone, in the Fitbit App, click profile photo, device photo and check Notifications options and inside, App notifications selections.

Also make sure it's syncing properly and if an iPhone that show preview is always. Without it, it may work if the phone is displaying the Fitbit App.

[Billyrubble]

Its an android phone samsung galaxy s22, ive finally managed to get it working i shut down the watch and when it came back on it was working again, thank you for all your help x