help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 no sleep data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-03-2023 08:13

‎10-03-2023 08:13

Since the new app, I don’t have any sleep data. 

Best Answer
Labels:
2 REPLIES 2

‎10-04-2023 09:10

‎10-04-2023 09:10

Mines the same 

Best Answer
0 Votes

‎10-04-2023 15:22

In response to SunsetRunner

‎10-04-2023 15:22

Good to see you participating for the first time in the community @DJS71, and welcome back @SunsetRunner.

Thanks for sharing the inquiry regarding sleep. I'm sorry to know the difficulty that you are experiencing.

I'd like to know a few more details, for example if Is the issue related to the tracker itself or is it in the Fitbit app.

If this is related to the app, please make sure to have the latest version of it. 

If this is related to the tracker, I'd recommend the following:

Restart your device as suggested in this article. 

In addition, please follow the instructions in this article to improve the accuracy of heart rate information and check the information mentioned here about other factors that could affect your heart rate reading, this has been useful to other users who have experienced something similar. 

Best Answer
0 Votes