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Versa 3 not auto logging exercise

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‎07-18-2022 08:37 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-18-2022 08:37 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

My Versa 3 is not auto logging exercise that I did today, even though the auto logging is on for walking (set for 10 minutes for walking).

 

If I manually input the information, it messes with my step count. It counted my steps, intensity, and heart rate during this time. It just does not count that I exercised.

 

I tried restarting it, but it still didn't count it as exercise. And all of my apps are up to date.

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‎07-18-2022 17:04

‎07-18-2022 17:04

Welcome to the Fitbit Community, @Artemis86.

 

Thanks for trying to resolve the issue you’ve had with your Fitbit Versa 3 before getting in touch with us.

 

In this case, there is no option to make your missing exercise to show up on your Dashboard. If you have restarted your Watch, I would recommend performing a new activity and see if it's counted as exercise.

 

In addition, you can set up your Versa 3 as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1658189056606.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Have a nice day.

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