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Versa 3 not syncing

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‎12-04-2024 20:35 - last edited on ‎12-05-2024 06:39 by Fitbit Moderator

‎12-04-2024 20:35 - last edited on ‎12-05-2024 06:39 by Fitbit Moderator

My Versa 3 quit syncing. I have forced stop, turned bluetooth off/on, restarted watch, did an factory reset it then start syning and with a day or 2 phone stop working with no results. Please help me 

Moderator Edit: Clarified subject

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‎12-05-2024 06:45

‎12-05-2024 06:45

Hi there @Franlove! A warm welcome to the Fitbit Community!

Thank you so much for reporting this situation and for all your efforts.

Please follow the steps described in this help article: Why can't I set up my Fitbit device? and then the ones in Why won't my Fitbit device sync? 

Let us know how it goes. 

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