Versa 3 screen acting odd

[BeckyKay04]

This morning my main screen with clock face in my Versa 3 no longer displays, but other screens work to be visible with swiping. I cannot seem to see any displays when selecting them, however. (Ex, Weather, Today)

When I try to see my stats from “Today” page, the device will not sync. 

The battery was 73% charged when I first checked it, and I charged it to 93% and no improvement in these issues. Please advise!

Update: OK, so weird ~ it just started working again! I am completely confused, but glad it’s working again!

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @BeckyKay04. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 3 before reaching out. I'm glad to hear the issue was solved! 🙂

If this happens again, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, please check if by any chance you have Always-On display enable. If so, please just turn it off. For more information, see How do I see the time on my Fitbit device?

Hope this helps.