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Versa 3 screen acting odd

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‎11-28-2022 08:47 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎11-28-2022 08:47 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

Versa 3 wont let me log my walk and showing strange numbers

 

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Moderator Edit: Clarified subject

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‎11-28-2022 12:39 - edited ‎08-04-2023 03:38

‎11-28-2022 12:39 - edited ‎08-04-2023 03:38

Hi there, @Davidmtchll74. Thanks for stopping by in the Community Forums and sharing a photo of how your Versa 3 is behaving. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎11-28-2022 12:57

In response to MarreFitbit

‎11-28-2022 12:57

Tried that no change
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‎11-28-2022 20:29 - last edited on ‎07-20-2024 11:21 by Fitbit Moderator

In response to Davidmtchll74

‎11-28-2022 20:29 - last edited on ‎07-20-2024 11:21 by Fitbit Moderator

Hi @Davidmtchll74  - you can chat via the Fitbit App, click profile photo, Help & support, Contact Customer support. They will assist you with a factory reset.

It is a good idea to make a note of any clocks or apps and any special watch or app settings you use before the reset.

Author | ch, passion for improvement.

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