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Versa 3 screen and syncing issues

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‎01-15-2023 10:08 - last edited on ‎01-25-2023 06:09 by Fitbit Moderator

‎01-15-2023 10:08 - last edited on ‎01-25-2023 06:09 by Fitbit Moderator

My Versa 3 can’t access anything on the watch doesn’t let me swipe right no controls work, have gone  into Bluetooth and looked for Versa 3 controls not found went into wrist on calls can’t access either 

 

 

Moderator Edit: Clarified subject

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‎01-15-2023 12:28

‎01-15-2023 12:28

Hi @Darren1974 - as a first step try logout of the Fitbit App and restart both watch and phone.

Author | ch, passion for improvement.

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‎01-25-2023 06:11 - edited ‎03-16-2024 11:24

In response to Guy_

‎01-25-2023 06:11 - edited ‎03-16-2024 11:24

Hi there, @Darren1974. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @Guy_ Thanks for helping out!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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