07-22-2022
11:38
- last edited on
12-18-2022
17:44
by
MatthewFitbit
07-22-2022
11:38
- last edited on
12-18-2022
17:44
by
MatthewFitbit
My versa3 went on the fritz a couple of month ago. I finally got that sorted but recently the screen started blanking out and showing a brightlight screen and the watch was shutting off and not syncing and taken forever to reboot. The final straw was that the face flipped open.
Now my battery is not lasting for even 2 hrs. This is my third FitBit since end of 2018 start of 2019. I had a Versa got a replacement in mid 2019 and the Versa3 around Sept 2020.
This is it for me. I guess I am too active for this watch
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-28-2022 06:56 - edited 04-18-2024 11:40
07-28-2022 06:56 - edited 04-18-2024 11:40
Hi there, @LaLaF. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. We‘re taking your comments and sentiments in regards to our products and services into consideration.
When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.
Before doing something to your watch, please review Availability or repair facilities/spare parts and Exclusions and Limitations.
If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
07-28-2022 06:56 - edited 04-18-2024 11:40
07-28-2022 06:56 - edited 04-18-2024 11:40
Hi there, @LaLaF. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. We‘re taking your comments and sentiments in regards to our products and services into consideration.
When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.
Before doing something to your watch, please review Availability or repair facilities/spare parts and Exclusions and Limitations.
If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...