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Versa 3 screen came off

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‎07-08-2022 23:14 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

‎07-08-2022 23:14 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

Hi there. Wondering what to do. My fitbit randomly popped open today when I was simply talking to a friend. It was purchased Jan 2021 so warranty is up 6 months ago.

 

Not gonna lie, disappointed that an item I paid almost $300 for simply popped open today for no rhyme or reason.

 

Is there a repair option or anything I can do?

 

Thank you. Any advice or assistance is appreciated. 

 

Moderator Edit: Clarified subject

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‎07-09-2022 05:21 - edited ‎11-16-2023 10:51

‎07-09-2022 05:21 - edited ‎11-16-2023 10:51

Hi there, @Senorabe. Welcome to the Community Forums. I'm sorry to hear about your Versa 3's screen. We‘re taking your comments and sentiments in regards to our products into consideration.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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