Versa 3 screen came off

[lolmistro]

I believe my versa 3 is still under warranty, the screen was already cracked upon arrival but thought nothing of it as it worked perfectly so I didn't feel it needed returning now the sealant holding the screen down the the motherboard has come off but the screen still works and is connected to the rest of the body with the ribbon, is it possible to get the sealant reinstalled to hold the screen back down?

Moderator Edit: Clarified subject

[Odyssey13]

Hi @lolmistro there are no repairs for these devices, but some third party places offer to replace screens, but it would be costly compared to the price of a new device.

[MarreFitbit · Accepted solution]

Hi there, @lolmistro. Welcome to the Community Forums. I'm sorry to hear about your Versa 3's screen. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

As @Odyssey13 has mentioned, please note the screen cannot be replaceable and/or repaired. 

If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.

Before doing something to your watch, please review the section Availability or repair facilities/spare parts  and Exclusions and Limitations from the link I've shared above.