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Versa 3 screen came off

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‎09-19-2022 07:41 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

‎09-19-2022 07:41 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

This is my 4th fitbit and the last 3 thefacehas fallen off. I currently have the Versa 3 which I got 1 year ago I July.  2021, today August 2022 the face of my Versa has fallen off again. With this one I made sure I kept it away from water.  I am now  done with fit bit. It's a joke that you pay over £200 and the watches last just one year. It's the end for fit bit for me.

 

 

Moderator Edit: Clarified subject

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‎09-19-2022 07:53 - edited ‎08-18-2023 05:25

‎09-19-2022 07:53 - edited ‎08-18-2023 05:25

Hello there, @Rootssister. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3.  We‘re taking your comments and sentiments in regards to our products into consideration.

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 🙂

Maria | Community Moderator, Fitbit


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